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Enterprise Income Verification (EIV) Webinar


This two-hour online webinar will cover the background and requirements of EIV; basic requirements; EIV access; reports & forms; record retention; how reports are used and documenting resolution of discrepancies as well as review of common findings.


What Will You Learn? This workshop will assist the PHA in avoiding the exposure that is found in the failure to respond or properly address such direct and indirect requests.  The use of role playing during the session will allow for an interactive process where all employees are engaged in the training session. 

The scope of the training will cover the following:

- Reasonable Accommodations in Housing
- Difference Between a Reasonable Accommodation and Reasonable Modification

- Tips to Avoid Legal Exposure (short list of DON’Ts  based upon case law)
- Review of Qualifying Disability
- What Can (and Cannot) a Housing Provider ask regarding a Disability
- The Importance of the Interactive Dialogue
- Review of the Nexus between the Disability and the Accommodation
- When the issue of Reasonable Accommodation can be raised
 Exceptions to the Duty to Accommodate
- Service Animals, Assistance Animals & Comfort Animals
- Proper Analysis of Requests
- The use of Forms (when and when it is not appropriate)
- Tough Cases (Hoarding)

About the Trainer

Manette Donovan is a Massachusetts Attorney concentrating primarily in the area of consulting with regard to low income housing programs.  She provides guidance to Housing Authorities and owners of federally assisted housing in areas pertaining to programs and applicable regulations. She has made presentations relating to matters such as the Restrictions on Assistance to Noncitizens Rule, State and Local Welfare Reform, the Family Self Sufficiency Program, Criminal Offender Record Information, the Section 8 Management Assessment Program, Enhanced Vouchers, Section 8 Program Terminations, Section 8 Landlord and Tenant Relations, Managing a Housing Authority in Difficult Times, Lead Based Paint, the Violence Against Women Act, and the Section 8 Waiting List.

Ms. Donovan is a graduate of Providence College and received her law degree from Western New England College School of Law.  She is a member of the Massachusetts Bar, the Section 8 Administrators Association, Inc., Massachusetts Chapter of the National Association of Housing and Redevelopment Officials and the New England Chapter of the National Association of Housing and Redevelopment Officials. She is the recipient of the 2013 Section 8 Administrators Association Award for Service to the Association and the 2015 First Justices’ Award for Pro Bono Excellence.

Low Registration Fee
$149 for Members!

(Non-Member fee $249)

Registration Fee includes:

- Half day workshop 
- Materials
- Continental breakfast & lunch 

Wednesday, May 2
Manchester (CT) H.A.
24 Bluefield Dr.
10 AM - 2 PM

Friday, May 4
Rhode Island
Warwick (RI) H.A.
3070 West Shore Rd.
10 AM - 2PM

Friday, June 8
Franklin H.A.
1000 Central Park Terrace
10 AM - 2 PM

Seminar Registration form

Pay online with PayPal or credit card.

Reasonable Accommodation